What is the Expected path?

The Expected path is the path you want users to take to complete a mission. In other words, the Expected path is the action(s) you want a tester to do to complete your mission.

An Expected path should be defined for each mission. A mission is considered complete once a user reaches the end screen of the mission. The Expected path is the benchmark against which the success metric is measured.

How the success metric is measured

If the path users take to complete a mission is the same as the Expected path you set, Maze records this as direct success.
If users take a different path but still reach the last screen of the mission, Maze records this as indirect success.
If users give up or leave the Maze, it's recorded as Give-up / Bounce.

Maze will record every path a tester takes.

How to set the Expected path

Setting the Expected path of a mission is easy.

First, write the mission title and mission description.

When you're done, it's time to set the Expected path. Click the prototype screen on the right to set this path. You'll see screens appear in the Expected path as you click.

You'll only be able to click on predefined hotspots. If your prototype doesn't have any, go back to the prototyping tool you used and create them. Back in Maze, refresh your prototype. You should now be able to define the Expected path.

The last screen should only be used once in the Expected path, that is at the end of the path. Here's why.

Setting an expected path

If you want to change the starting screen, click on change it!. This will display all screens in your prototype and allow you to select the one you need.

Changing the starting screen

If you want to remove a screen, hover and click on the screen you want to delete.

Removing a screen from the expected path

Don't forget to click on Save Updates to save all changes.

Further reading

If you're just getting started, check out our guide on How to create your first Maze.

For a list of frequently used terms in Maze and their definitions, consult our Glossary.

To know more about how Maze measures and displays results, have a look at How to read your results dashboard.
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