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Simple steps to troubleshoot known issues.
Why can't I reuse the last screen in a path?
When the last screen of a path is reused in a path, you'll get a message to remove the screen from the path or change your last screen. Why can't I reuse the last screen in a path? If you include the last screen in your path, your results will be skewed. The path you set is used to measure the Direct and Indirect Success metrics in Maze. A mission is considered complete once a user reaches the last screen of
How to create a Maze-ready Figma prototype
To take advantage of the fast and efficient testing provided by Maze, we suggest optimizing your Figma prototype before importing it into Maze. This ensures shorter load times and decreased payload for testers. If facilitated by an optimized prototype, the testing process will be an extremely quick and easy step in your design flow. Here's how to prepare your prototype before importing it into Maze.
Troubleshooting white page
Recently, we made a change to our website architecture to make Maze faster. This change might have caused a cache issue for some of you, which results in a white page when you visit the website. Please use the guide below to fix it. Chrome Browser Visit maze.design and https://t.maze.design/ Right click anywhere on the websites Select Inspect from the dropdown menu Click on Application in the upper menu
Why can't I find all screens from my prototype in Maze?
Maze allows you to conduct user testing with the prototypes you already created. For instructions on how to import prototypes, click here. Issue: I can't find a screen in my prototype The process for importing a prototype from Figma, InVision(https://help.maze.design/en/article/how-to-import-an
Fixed elements in Sketch prototypes
Fixed Sketch elements are not supported in Maze. Here's what to do if your prototype has fixed elements.