Why does Maze occasionally offer different plans and pricing to some users?
Like many software companies, Maze occasionally releases revised pricing as an experiment to help ensure that we're pricing Maze in a way that's mutually beneficial to our customers and to Maze itself. When we do a pricing experiment, we will update our pricing temporarily for new users who sign-up while the experiment is active but we will not apply the experimental pricing to existing customers retroactively. This is designed to minimize uncertainty and risk for existing customers.
Existing paid customers will be moved to updated plans and pricing only after we've concluded our experiments successfully and are confident we've found plans and pricing that will be stable for as long as is reasonably possible.
Can I opt into experimental plans and pricing?
In general, it is not possible to opt into experimental plans and pricing since we do not want to skew the outcome of the experiment and since we want to minimize the number of times customers may experience a change to their plans and pricing.
When we do decide to update plans and pricing for existing customers, we will be sure to provide advance notice.
What kinds of differences can you expect in experimental plans and pricing?
Maze strives to be transparent about the pricing experiments we perform. You can compare your existing plans and pricing at https://app.maze.co/upgrade to the current offerings at https://maze.co/pricing if you want to see how they compare.
Examples of things we've experimented with include:
- The minimum number of seats required for purchasing our Team/Professional plan
- Moving customers to team-oriented plans and eliminating the single-user Starter plan
- Reducing the number of blocks allowed for Free from 10 blocks to 7 blocks
- Eliminating roles and permissions for users invited into Free teams