Sean Kinney

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  • How do I cancel my subscription?

    All Maze subscriptions automatically renew either monthly or annually depending on what billing option you select when upgrading to a paid subscription. If you ever wish to cancel your paid subscri...

  • How to invite collaborators

    If you need to collaborate with stakeholders, clients, and other users on a specific project and do not want them to be able to access all projects within your team, you can invite them as a Collab...

  • SSO - Configuring Okta for Maze

    Overview Maze offers SSO as a feature for Enterprise customers who require their team members to log into Maze using their own identity provider. At present, we support Okta and OneLogin using Open...

  • Recruiting testers from Maze

    There are two ways you can have your maze tested: you can share the link to your maze with your own participants or hire testers from Maze's Testers Panel. This feature is available on all plans. T...

  • Thank You Screen

    Every maze ends with a Thank You Screen. It’s a nice opportunity to say thank you to your testers for their time and feedback, and redirect them to your website if necessary. You can customize the...

  • Commenting and collaborating on your maze reports

    Commenting in reports is a new beta feature that we've recently released to Maze Lab which you can enable now Overview Commenting is an important method for collaborating within Maze. Commenting on...

  • SSO - Configuring OneLogin for Maze

    Overview Maze offers SSO as a feature for Enterprise customers who require their team members to log into Maze using their own identity provider. At present, we support Okta and OneLogin using Open...

  • Hiding and showing blocks in reports

    This document references a new feature that is in early access which will allow you to hide blocks from your report so you can highlight relevant data for your stakeholders and avoid the clutter of...

  • How to update your billing information

    If you need to update the credit card used for your purchases on Maze, please follow these steps depending on which plan you're on. Starter customers You can update your billing information via the...

  • Best practices for writing tasks in Mission blocks

    A mission is a task your testers will have to complete. To create a mission, you have to define the task, a description, and the expected path(s). The task defines the user goal The description gi...